Our Values

  • Effective Leadership

    Abacus Jack Founder Andy Thomas started his career as an Officer in the Royal Navy. The importance of service, standards and effective leadership are at the heart of every decision we make as a business and are the cornerstone of our own values.

  • Honesty and Integrity

    Clients need to trust their accountant. We fully understand this. We are one of the few accountancy firms who publish our fees online, so you have complete visibility of what we charge. Our job is to help you operate your business and tax affairs in compliance with UK Tax Laws. As such, we will be open and honest at all stages of service provision.

  • Service Excellence

    We obsess over service and standards. This means we reply to emails and messages quickly, and all staff operate an online diary that is accessible to clients so you can book time with us when it's convenient for you. We also use a lot of automation to ensure you are reminded about key dates, deadlines and liabilities

  • Energy

    Believe it or not, but we actually LOVE being accountants. Our clients are lovely people, often with these same values, and we love what we do. This means we deliver our services with energy, positivity and enthusiasm. We try and meet all our clients face to face where possible and the kettle is always on for a cuppa and catch up.

 

This video explains Andy’s journey from a Royal Navy Officer to starting Abacus Jack Accountancy. It is hard to imagine two more varied career’s, yet the same above values have remained a constant and are embedded throughout the business today